Failure to Develop and Implement Comprehensive Care Plan for Recurrent Feces-Related Behaviors
Penalty
Summary
The deficiency involves the facility’s failure to develop and implement a comprehensive, person-centered care plan with measurable objectives and timeframes to address a resident’s identified behavioral and infection-control-related needs. The resident was an adult male with bipolar disorder, schizoaffective disorder (depressive type), GERD, and a PASRR Level II for serious mental illness. His MDS showed moderate cognitive impairment (BIMS 11/15), and he was incontinent of bowel and bladder and required assistance with toileting. Despite these factors and a documented care plan focus on PASRR-positive mental illness and a later focus on increased episodes of smearing feces, the care plan did not include specific, focused behaviors related to digging in his soiled brief, eating, or smearing feces, nor did it outline clear, measurable interventions and monitoring for these behaviors. Multiple staff observations and interviews described repeated episodes of the resident having feces on his hands, under his fingernails, on his beard and around his mouth, and in his mouth and teeth, associated with him reaching into his soiled brief. A medication aide reported seeing the resident place his hand into his brief, remove feces, and almost place his soiled hand into his mouth before she intervened; she cleaned him but did not report the incident to the charge nurse, assuming it was already care planned. An anonymous individual reported that during a holiday week, the resident was repeatedly seen with feces on his hands, beard, sides of his mouth, and in his mouth and teeth, and that an LVN entered the room, stated she would not deal with the situation, and left without addressing or reporting it, leaving non-care staff to attempt cleanup. A physical therapist assistant described entering the resident’s room and finding feces on the resident’s hands, facial hair, chin, and in his mouth and on his teeth, with a strong fecal odor, and stated this was not the first such incident he had observed. Nursing staff interviews further demonstrated that these behaviors were not consistently recognized, documented, or communicated as a change in condition requiring care plan revision. The resident himself reported repeated days of diarrhea and that he sometimes reached to the back of his brief due to discomfort, later realizing his hands and fingernails were soiled and that he would unknowingly rub his hands on his face, resulting in feces on his beard and near his mouth, describing this as a repeated pattern. The DON and administrator stated they had not been made aware of ongoing behaviors of the resident digging into his soiled brief and putting feces on or in his mouth, and the DON acknowledged that if they had known it was more than a one-time occurrence, it should have been care planned and documented in progress notes. LVNs interviewed stated they were not informed of the feces-related behaviors and indicated that, had they been aware, they would have reported them as a change in condition to the MD and leadership and expected psychiatric evaluation orders and care plan updates. The MDS nurse confirmed that the care plan was only updated to reflect feces smearing after she was informed, and that she had not known about feces in and around the resident’s mouth, which would have prompted a broader IDT care conference and notifications. Collectively, these findings show that the resident’s recurrent behavior of digging into his soiled brief and contaminating his hands and mouth was not comprehensively assessed, documented, communicated, or incorporated into a detailed, measurable care plan consistent with his assessed medical, nursing, mental, and psychosocial needs. The facility’s own baseline care plan policy required that a baseline care plan be developed within 48 hours of admission and that updates to the resident’s plan of care be made in the comprehensive care plan, including PASRR recommendations and changes in condition. Despite this, the resident’s care plan did not initially address the specific behavior of digging into his brief and contaminating his hands and mouth with feces, even after multiple staff observed such incidents. Staff interviews revealed missed opportunities to recognize and report these behaviors as changes in condition, inconsistent assumptions that the behavior was already care planned, and lack of timely documentation in progress notes. As a result, the resident’s recurrent feces-related behaviors, in the context of his mental illness, cognitive impairment, incontinence, and diarrhea, were not translated into a comprehensive, person-centered care plan with clear, measurable interventions and monitoring, as required by regulation and the facility’s own policy. Additionally, the resident’s responsible party reported not being informed of any abnormal behaviors, and some staff acknowledged uncertainty about whether the behavior required reporting or additional interventions. The assistant DON, who also served as infection preventionist, stated that the occurrence constituted a change in condition that required MD notification and that interventions such as increased rounds and more frequent brief changes were expected, but the report shows that these expectations were not consistently met prior to the survey findings. The combination of repeated, observed feces-related behaviors, lack of consistent reporting and documentation, and the absence of a fully developed, behavior-specific care plan with measurable goals and timeframes demonstrates the facility’s failure to implement a comprehensive person-centered care plan that addressed the resident’s identified medical, nursing, mental, and psychosocial needs related to this behavior.
