F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
G

Failure to Ensure Safe In‑Bed Care and Timely Fall‑Prevention Measures

Crystal Creek Post-acuteStockton, California Survey Completed on 01-30-2026

Summary

The deficiency involves the facility’s failure to ensure safe care and adequate supervision during in‑bed care for a resident, resulting in a fall and fracture. The resident was admitted in 2025 with multiple orthopedic and musculoskeletal conditions, including intervertebral disc degeneration of the lumbar region, a closed right patella fracture, an infection of an internal fixator in the right ankle, and a history of an unspecified fall. A Fall Risk Assessment dated 10/18/25 scored the resident at 25, categorized as a moderate fall risk. The resident’s MDS Section GG, dated 9/22/25, documented a need for substantial/maximum assistance with toileting and hygiene, meaning staff performed more than half the effort and held or lifted the trunk and limbs. On the morning of 1/23/26, CNA 2 provided incontinence care after finding the resident incontinent of stool in bed. CNA 2 rolled the soiled linens and tucked them under the resident while the resident was on her side. CNA 2 reported that she had one hand on the resident to steady her and one hand on the tucked linen, and then attempted to pull the soiled linen out with one hand but was unable to do so. CNA 2 stated she instructed the resident to hold onto the cabinet or bed frame so that CNA 2 could use both hands to pull the linens. CNA 2 then removed the hand that had been supporting the resident in order to use both hands on the linens. According to CNA 2, the resident indicated it was acceptable for her to let go, and CNA 2 proceeded to pull the linens; at that point, the resident fell from the bed onto the floor on her right side. The resident later reported that she had been holding the privacy curtain when she fell. At the time of the fall, there were no side rails on the bed and no fall mats on either side of the bed. Following the fall, the resident complained of right arm pain, with documentation of pain at level 7 and painful, limited ROM in the upper extremity. An x‑ray obtained that day showed a horizontal distal humerus fracture without displacement of the right elbow. The IDT Falls Progress Note dated 1/25/26 documented that the resident fell when CNA 2 was turning her and that, per the resident’s statement, she was holding onto the side of the mattress and leaning too much, resulting in loss of balance and a fall. Predisposing factors listed included a history of falls, muscle weakness, gait/balance deficit, poor safety awareness, and overestimation of limits. The same IDT note listed preventive measures such as a low, locked bed and a landing mat on the floor to reduce impact and injury of falls, but the DON later confirmed that a fall mat was not actually in place at the time of the fall and was only placed days later. The DON also confirmed that a physician’s order for quarter side rails for mobility and positioning was dated 1/26/26, with a bed rail assessment and resident consent completed that same day, but the rails were not installed until 1/28/26. The DON acknowledged that once the resident fell, a fall mat should have been placed immediately and that the resident’s injury was preventable. The resident’s treating physician stated he was not aware that only one CNA had provided incontinence care at the time of the fall and stated that there should have been two CNAs providing that care.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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