Failure to Provide Required Abuse and Neglect Training to Direct Care Staff
Penalty
Summary
The facility failed to provide required abuse and neglect training to the majority of its direct care staff during the 2025 calendar year. The facility’s Continuing Education policy dated 9/22/25 stated that all levels of employees are expected to complete required trainings within designated time frames, and the Human Resources Director reported that education is conducted on a January-through-December calendar-year basis. However, review of 2025 facility education documents showed that a nurse aide (E1), a registered nurse (E3), another nurse aide (E4), another registered nurse (E6), and the Director of Nursing all lacked documented training on abuse and neglect. During a subsequent interview, the Nursing Home Administrator confirmed that the facility did not provide abuse and neglect training to these direct care staff, resulting in noncompliance with 28 Pa. Code 201.14(a) and 201.20(c) regarding responsibility of the licensee and staff development. No residents or specific patient conditions were mentioned in the report, and the deficiency centers solely on the absence of required staff education on abuse, neglect, and exploitation and how to report such incidents.
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