Failure to Provide Resident Rights Training to Direct Care Staff
Penalty
Summary
The facility failed to provide required Resident Rights training to most of the direct care staff reviewed, contrary to its own continuing education policy and state regulations. The facility’s Continuing Education policy dated 9/22/25 stated that all levels of employees are expected to complete required trainings within designated time frames, and the Human Resources Director reported that education is conducted on a calendar-year basis from January through December. However, review of 2025 facility education documents showed that a nurse aide (Employee E1), a registered nurse (Employee E3), another nurse aide (Employee E4), and another registered nurse (Employee E6) had no documented training on Resident Rights. During a subsequent interview, the Nursing Home Administrator confirmed that the facility had failed to provide Resident Rights training to these direct care staff members, resulting in noncompliance with 28 Pa. Code 201.14(a) and 201.20(c). No specific residents, medical histories, or clinical conditions were described in the report in connection with this deficiency.
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