F0584

E

Failure to Maintain Safe and Comfortable Indoor Temperatures

Cincinnati, Ohio Survey Completed on 01-23-2026

Penalty

No penalty information released

Summary

The deficiency involves the facility’s failure to maintain resident room and hallway temperatures within the facility’s own stated comfort range of 71°F to 81°F, resulting in temperatures exceeding 81°F on multiple days. The facility’s Quality of Life – Homelike Environment policy, revised in May 2017, required that residents be provided with a safe, clean, comfortable, and homelike environment, including comfortable and safe temperatures between 71°F and 81°F. Resident Council meeting minutes from June and July 2025 documented resident concerns that the air conditioning was not working. Review of the facility’s temperature log for one hall on the third floor showed recorded temperatures of 82°F to 83°F on six separate days in June 2025.

Staff interviews confirmed that the air conditioning stopped working during the summer months and that residents complained about hot temperatures. A registered nurse reported that the AC stopped working in June and July 2025 and that the facility obtained fans for resident rooms and hallways. A state tested nurse aide stated it was hot during the summer of 2025 and that residents had fans and were provided ice water. An LPN reported that residents complained a lot about the heat and that staff offered cool washcloths and took residents out of their rooms when tolerated. The DON acknowledged that the facility used a boiler system for cooling that made temperature control difficult, confirmed that administration received complaints from residents about hot temperatures, and stated that temperature logs showed readings above 81°F for six days in June 2025. The Administrator confirmed the expectation that temperatures remain between 71°F and 81°F to keep residents safe and comfortable.