F0602

D

Failure to Safeguard Residents’ Personal Funds

Windsor, North Carolina Survey Completed on 01-13-2026

Penalty

No penalty information released

Summary

The deficiency involves failure to protect residents from misappropriation of their personal funds. Three cognitively intact residents had personal funds requested from their trust accounts that were not available when requested. One resident reported that in November her $50.00 in personal funds was not available when she asked for it and that she only received the money on a later day after repeated requests. Another resident reported being told by the Business Office Manager that the facility did not have the $30.00 in cash he requested from his personal funds and that he had to wait until later in the month to receive his money. A third resident was identified in the investigation as having $50.00 in requested funds that were also not available when requested.

According to the facility’s investigation and staff interviews, on the date of the incident the previous Administrative Assistant stated she placed cash from the three residents’ personal trust accounts into individually labeled envelopes and put them in her desk or file cabinet, which she left unattended and unlocked while she went outside to supervise residents who were smoking. When she returned, the envelopes were empty and the residents’ funds were missing. The Business Office Manager, Social Services Director, and Regional Business Office Manager all reported that the previous Administrative Assistant had described placing the residents’ cash in labeled envelopes and leaving the area, after which the money was no longer there. Law enforcement was notified, and the facility reported the allegation of misappropriation of resident property to the state agency, but attempts to interview the previous Administrator and the law enforcement officer who took the report were unsuccessful.