F0684

E

Multiple Failures to Follow Orders for Monitoring, Equipment, Lab Results, and Post-Fall Assessments

Omaha, Nebraska Survey Completed on 01-08-2026

Penalty

No penalty information released

Summary

The deficiency involves multiple failures to provide treatment and care according to practitioner orders and facility policies for several residents. One resident with heart failure was discharged from the hospital with orders for a 2000 ml fluid restriction and daily weights. Record review showed multiple gaps where no daily weights were documented over several multi‑day periods, and the Assistant Director of Nursing confirmed that daily weights were not done as ordered. The resident’s electronic health record also lacked documentation of daily fluid intake monitoring, and interviews with a nursing assistant and an LPN confirmed that the resident’s fluid intake was neither recorded nor tracked to ensure compliance with the 2000 ml restriction.

Another resident with diabetes and a documented diabetic foot ulcer had a care plan intervention for use of an air mattress to protect skin and promote healing. Over several days of observation, the air mattress consistently displayed a low‑pressure warning light. The wound nurse acknowledged the low‑pressure light and indicated the need to consult the owner’s manual to determine its meaning. The ADON later confirmed that the mattress was being replaced and provided manufacturer information stating that if the low‑pressure light remained on for longer than 30 minutes, the mattress should be serviced, indicating that the mattress had not been functioning properly for an extended period while in use for this resident.

A third resident with a history of recurrent UTIs, ESBL resistance, and prior sepsis had a provider order for a DNA/Microgen urinalysis after completing an antibiotic course. Progress notes documented that a urine specimen was collected and sent, and the physician documented that staff were to monitor closely and await culture and sensitivity results. The MicroGenDX report showed the specimen was collected, received, and reported as positive for a UTI, but the results were not present in the resident’s record and were not communicated to the provider until much later. The DON confirmed that the Microgen UA results had been sent to the ADON’s old email address and were not discovered until they were specifically requested, resulting in a delay in notifying the provider and initiating a new antibiotic.

Another resident with chronic diastolic CHF, abnormal weight loss, and diuretic therapy had an order for weekly weights and a care plan intervention to monitor weights and notify the physician of changes. The weight record showed repeated multi‑week gaps where no weights were obtained, despite the resident having documented weight fluctuations and edema requiring additional diuretic therapy. Observations noted significant edema in both legs and feet, and an LPN confirmed that cardiology was following the resident and adjusting medications. The DON confirmed that weekly weights were not being completed as ordered.

A further deficiency involved a resident with delusional disorder, epilepsy, and a history of falls, who experienced an unwitnessed fall when staff found the resident on the floor in front of a wheelchair after rolling out of bed. The facility’s post‑fall assessment policy required initiation of neurological assessments for all falls and documentation every shift for 72 hours. Review of the resident’s electronic medical record, including progress notes and scanned documents, revealed that neurological checks were not completed following this unwitnessed fall. The DON confirmed that no neurological checks were found in the resident’s record for this event.