F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
D

Failure to Complete RN Post-Fall Assessments and Keep Resident in Place After Falls

Apple Rehab SaybrookOld Saybrook, Connecticut Survey Completed on 01-07-2026

Summary

The deficiency involves the facility’s failure to ensure that nursing services met professional standards of quality for a resident with a history of falls and identified as a high fall risk. The resident had multiple psychiatric diagnoses, including catatonic disorder, major depressive disorder, anxiety disorder, delusional disorder, and unspecified psychosis, and required one-person assistance for transfers, ambulation, and positioning. The care plan identified numerous fall-prevention interventions, including environmental modifications, toileting schedules, therapy involvement, and close observation. Despite these identified needs and risks, the facility did not consistently complete required RN post-fall assessments or adhere to its own policy that an RN assess the resident immediately after each fall and before the resident was moved. On one fall dated 11/21/25, documentation showed the resident got out of bed without assistance, fell, and struck the face and head, sustaining two lacerations above the left eyebrow. The charge nurse, an LPN, completed the SBAR and arranged transfer to the ED, but the nurse’s notes did not document that the nursing supervisor (an RN) assessed the resident following the fall, and the SBAR lacked range-of-motion assessment. On 12/3/25, the resident was found lying on the floor on the left side with minimal swelling to the left temporal region; the nursing supervisor, APRN, and family were notified and neuro checks were initiated, but again the nurse’s notes did not document that an RN assessment was completed, and the SBAR completed by the LPN did not include range of motion. On 11/23/25, the resident was found on the floor after attempting to transfer from a wheelchair. The charge nurse, an LPN, later reported that she panicked, did not immediately call the RN supervisor, and instead enlisted a nurse aide to help move the resident from the floor to the wheelchair before an RN assessment. She then cleansed the laceration to the right side of the resident’s head and only afterward notified the RN supervisor. The RN supervisor’s subsequent note documented that the resident was already in the wheelchair, had a laceration near the right eye, and could move all extremities, and the resident was sent to the ED. On 12/22/25, the resident was observed sliding backward out of the wheelchair to the floor and possibly hitting the back of the head; the RN supervisor was notified and reportedly assessed the resident immediately, but there was no RN assessment note in the record, the SBAR was incomplete, and range of motion was not assessed. The DON stated that a full RN assessment was required after each fall and prior to moving a resident, and was unaware that full RN assessments had not been completed after several of the resident’s falls.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0658 citations
Failure to Provide Ordered Oxygen Therapy and Hearing Support
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with respiratory history and anemia had oxygen equipment in the room and said they used oxygen at night, but there were no active oxygen orders, no care plan for oxygen use, and no documented SAT monitoring. Another resident with dementia was repeatedly observed without hearing aids despite orders and a care plan directing staff to place and charge them, while staff reported the aids did not work and the resident did not wear them.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Crushed medications given without prior provider authorization
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with severe cognitive impairment, aphasia, dementia, and a history of stroke received clopidogrel, Senexon S, and amlodipine crushed together and mixed with applesauce during med pass before there was an order authorizing crushed meds. The RN said the meds were crushed because it was ordered, while the DON stated meds requiring crushing must have a provider order and that meds should not be crushed without one. The resident's chart lacked authorization to crush meds until later that day, and the facility policy required provider awareness and separate crushing/administering of each medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
False documentation of ordered Ace wrap treatments
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

False documentation of ordered Ace wrap treatments. Staff charted that an LPN had applied ordered Ace wraps to a resident with edema and heart failure even though observations showed the wraps were not on the resident. The resident said the wraps were supposed to be done daily but rarely were unless he reminded staff, and an LN acknowledged charting the treatment as completed despite it not being provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Outside Physician Orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Medication administration did not follow physician orders for two residents. One resident's traMADol dose was documented in the eMAR as given even though the controlled substance record did not show the afternoon dose as dispensed, and the DON stated it was not administered. Another resident received midodrine on multiple occasions when BP readings were above the ordered parameters, and the DON stated the medication was given outside of parameters.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unclarified medication route orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with cerebral palsy, dysphagia, and a PEG tube had NPO orders, but also had oral medication orders for a probiotic and Milk of Magnesia. An RN was observed giving the probiotic via PEG tube, and the DON later stated the resident should have nothing by mouth. The facility failed to clarify the physician orders to verify the correct route of medication administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Admission Assessment Completed by LPN Without RN Oversight
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Admission Assessment Completed by LPN Without RN Oversight: An LPN completed a resident’s admission assessment and documented multiple skin findings, including skin tears, redness, and discolorations on several body areas. An RN stated that the full admission assessment, including skin, pain, fall risk, Braden, and oral assessments, is the responsibility of the nurse assigned to the resident’s room and that an LPN cannot complete the admission assessment without RN oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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