Failure to Develop Individualized Dysphagia Care Plans for Multiple Residents
Penalty
Summary
Surveyors identified a deficiency in the facility’s failure to develop and implement specific, individualized person-centered care plans for residents with dysphagia. For Resident 1, the admission record showed diagnoses including oropharyngeal dysphagia, dementia, prior pneumonitis due to inhalation of food and vomit, COPD, and the need for GT care. The care plan report dated 9/15/2025 identified a risk for aspiration related to dysphagia but contained no nursing interventions. Physician orders later directed enteral feeding with Jevity 1.5 at a specified rate and duration, and a pureed diet for oral gratification, but these orders were not translated into a detailed dysphagia care plan with measurable interventions. During interview, the DON acknowledged that Resident 1’s care plan lacked nursing interventions to address dysphagia and the pureed diet, despite the resident’s diagnosis and aspiration risk. For Residents 2, 3, and 4, surveyors found similar omissions. Resident 2 was admitted with diagnoses including aphasia, dysphagia following cerebral infarction, dementia, and adult failure to thrive, and had severe cognitive impairment per the MDS. The MDS documented extensive assistance needs for ADLs, and a physician order directed a controlled carbohydrate, pureed texture, thin consistency diet. Resident 3 was admitted with gastrostomy, dysphagia, and dementia, had moderate cognitive impairment, was dependent for multiple ADLs, and had orders for a fortified pureed thin diet. Resident 4 was re-admitted with aphasia and dysphagia following cerebral infarction, had moderate cognitive impairment, required substantial to total assistance for eating and other ADLs, and had orders for a fortified/high protein, no added salt, pureed thin diet. Despite these diagnoses and diet orders, record review showed that none of these three residents had a specific dysphagia care plan initiated upon admission or thereafter. Multiple staff interviews confirmed the absence of required dysphagia care plans and clarified facility expectations. The DON, LVN 2, and the Quality Assurance Nurse each stated that every resident diagnosis and identified problem should have a care plan, that care plans are individualized guides for treatment, and that dysphagia care plans should include interventions such as diet orders, aspiration precautions (e.g., upright positioning, head of bed elevation), monitoring for coughing and shortness of breath, monitoring swallowing, speech therapy/swallow evaluations, and education for residents and families. They each acknowledged that Residents 2, 3, and 4 had dysphagia diagnoses and pureed diet orders but did not have dysphagia care plans initiated on admission. The facility’s written policy on comprehensive person-centered care plans required measurable objectives and timetables for each resident’s needs, ongoing assessment, and revision of care plans with changes in condition or orders, but these requirements were not met for the four residents with dysphagia. Staff further stated that the lack of dysphagia care plans created a potential for increased risk of aspiration and pneumonia because nurses would not know the specific plan of care, treatment, and interventions needed for these residents’ swallowing difficulties. The DON, LVN 2, and the QAN each articulated that without a dysphagia care plan, nurses lacked clear guidance on necessary precautions and monitoring. This combination of documented diagnoses, diet orders, and acknowledged facility policy, contrasted with the absence of corresponding individualized dysphagia care plans and interventions, formed the basis of the cited deficiency under the requirement to develop and implement a comprehensive, person-centered care plan with measurable objectives and timetables for each resident. The facility’s own policy and staff descriptions emphasized that care plans should reflect recognized standards of practice, include services to attain or maintain the highest practicable well-being, and be updated on admission, quarterly, with changes in condition, and with new physician orders. Despite this, the care plan reports for all four residents lacked a specific dysphagia problem and associated interventions, even though each resident had documented swallowing disorders and specialized diet or feeding orders. The survey findings therefore centered on the gap between policy and practice: the facility did not translate known dysphagia diagnoses and physician orders into individualized, measurable care plan interventions for these residents, as confirmed by record review and staff interviews.
