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F0584
E

Failure to Maintain Clean and Sanitary Resident Rooms

Dallas, Texas Survey Completed on 12-12-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Surveyors observed that four resident rooms on the 100-hall were not maintained in a clean and sanitary condition. Specific findings included trash and spilled milk on the floor near a resident's bed, large patches of brown and black stains under beds, brownish dirt stains, a large reddish fluid stain near a bed, and a heavily stained bedside table. These observations were made during a facility visit and were confirmed through interviews with housekeeping staff and supervisors, who acknowledged that the rooms should have been cleaned and that the observed conditions were unsanitary. The Housekeeping Assistant Supervisor stated she was absent for two days and that another staff member was responsible for cleaning during that time. The Housekeeping Supervisor admitted that he had not been checking the rooms as required, despite being responsible for ensuring thorough cleaning. The Administrator also confirmed that the expectation was for daily thorough cleaning of resident rooms and recognized the situation as a sanitary and resident rights concern. Facility policy requires consistent cleaning procedures to maintain a safe and odor-free environment for residents, families, and staff.

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