Failure to Timely Report Alleged Verbal Abuse
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure that all alleged violations involving verbal abuse were reported immediately, or within two hours after the allegation was made, as required. Record review of a Facility Reported Incident (FRI) showed that the initial reporting of a verbal abuse allegation lacked confirmation of when the incident was reported, either by fax or email. Witness statements indicated the incident occurred on 11/18/25, but no specific time was documented, and some statements were not collected until six days after the alleged event. During staff interviews, it was confirmed that there was no documentation verifying the date and time the FRI was sent, and no additional information was provided upon request.