Failure to Provide Required Abuse and Neglect Training for Dietary Staff
Penalty
Summary
Facility staff failed to provide required abuse and neglect training for one dietary aide, as identified during a review of six employee records. The dietary aide in question was hired on 8/26/25, but there was no credible evidence in the employee records to show that this individual had completed the mandated abuse and neglect training. The Director of Nursing (DON) confirmed that all staff, including dietary staff, were expected to receive training on abuse, neglect, infection control, kitchen safety, quality assurance, compliance, ethics, and resident rights prior to beginning their duties. However, documentation provided by the DON and Regional Director of Clinical Services (RDCS) included a Skills Competency Validation Record dated before the employee's hire date and a transcript from a phone app that did not show completion of abuse and neglect training. During interviews, the DON stated that training on resident rights and abuse was part of the basics covered during orientation, and affirmed that all staff should receive this training. Despite this, no policy on staff training was provided when requested, and no additional information or documentation was submitted by facility leadership to demonstrate that the required training had been completed for the dietary aide. The RDCS confirmed the expectation that all employees complete abuse and neglect training, but the facility was unable to produce evidence that this requirement was met for the identified staff member.