Failure to Provide Required Resident's Rights Training for Dietary Staff
Penalty
Summary
Facility staff failed to provide required Resident's Rights training for one dietary aide, as identified during a review of six employee records. The dietary aide in question was hired on 8/26/25, but no credible evidence was found in the employee records to confirm completion of Resident's Rights training. The Director of Nursing (DON) stated that training on resident rights, abuse, and similar topics was expected for all staff, including dietary staff, prior to beginning their duties. However, the only documentation provided was a Skills Competency Validation Record dated before the employee's hire date, and a transcript from the employee's phone app that did not show completion of Resident's Rights training. During interviews, the DON and Regional Director of Clinical Services confirmed that all employees were expected to complete Resident's Rights training, but were unable to provide a facility policy on staff training or any additional documentation to support that the dietary aide had received the required training. No further information was provided by facility staff when given the opportunity to do so.