Failure to Maintain Homelike Environment Due to Equipment and Business Boards in Hallways
Penalty
Summary
The facility failed to provide a homelike environment for residents, as observed during a walkthrough where two hallways in the Evergreen Unit were lined with multiple wheelchairs, carts, lifts, medical machines, and bags along one side of each hall. These items remained in the hallways throughout the recertification survey period. During an interview, the DON confirmed that hallways should not be used for storing such equipment and acknowledged that there are designated areas for these items. Additionally, three large boards displaying business-related data, including resident care and staffing concerns, were observed across from nursing stations near resident common areas. Although these boards did not contain resident-specific data, they were business-oriented and not consistent with a homelike environment, as acknowledged by the DON.