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F0609
E

Failure to Report Allegations of Abuse to State Agency

Springfield, Vermont Survey Completed on 12-09-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to report three separate allegations of abuse involving one resident to the state agency, as required by its own Abuse, Neglect, and Exploitation policy. The policy mandates that all employees and volunteers must immediately report any actual or suspected abuse, neglect, or exploitation to Adult Protective Services (APS) through their supervisor. Despite this, grievances filed by the resident documented incidents where staff used inappropriate language and behavior, including a Licensed Nursing Assistant refusing a request for medical attention and responding with profanity, as well as a nurse telling the resident to "shut up and go to sleep" when the resident requested a popsicle at midnight. There was no evidence or record that these incidents were reported to the state agency as required. The Administrator confirmed during an interview that these events were not reported. This deficiency is a repeat violation, having been cited during a previous survey. The failure to report these allegations represents noncompliance with both facility policy and regulatory requirements.

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