Failure to Maintain Resident Privacy Due to Broken Window Blinds
Penalty
Summary
The facility failed to ensure full visual privacy for residents in six rooms, as window blinds in these rooms had multiple broken slats, allowing individuals outside the facility to see into the residents' beds. Observations on several occasions revealed varying numbers of broken slats in the blinds of these rooms, with some residents expressing dissatisfaction and concern about the lack of privacy. One resident specifically stated that the blinds had been broken for a long time and needed replacement for privacy, while another resident disliked the broken blinds because they allowed people to see inside. Interviews with staff, including a medication aide and an LVN, revealed that they were unaware of any blinds needing replacement and that repairs were typically entered into a Maintenance Logbook at each nurses' station. Review of the Maintenance Logbooks showed no requests for blind repair or replacement. The Maintenance Director stated he was responsible for physical plant repairs and relied on staff to report issues, checking the logbooks regularly and conducting monthly room sweeps. He was unaware of the broken blinds but indicated that replacements were available. The facility's policy emphasized the importance of privacy and dignity for residents, including maintaining a homelike environment.