Failure to Maintain Clean and Homelike Environment on Nursing Unit
Penalty
Summary
The facility failed to maintain a clean and homelike environment on one of its nursing units, as evidenced by multiple observations during a survey. In the Fourth Floor dining room/lounge, surveyors found refuse in the sink, partially used bottles of shampoo and lotion on a shelf above the sink, and a drawer with a broken handle containing a sock, a soiled Ziploc bag, and a soiled disposable cup lid. The sink only had a hot water handle, and an electrical outlet near the television was missing a faceplate, exposing wires. Additionally, a resident reclining chair was missing an arm cushion, exposing the metal frame, and had dried brown and food substances on its surface, with a broken footrest. Further observations revealed that a restroom door, not designated for staff, visitors, or residents, was unlocked and accessible to residents but lacked a call light system. Personal hygiene items were stored on top of the paper towel dispenser in this restroom. An interior door covered with duct tape over the locking mechanism led to an electrical room with accessible circuit breakers and loose wires. The DON confirmed these findings, indicating the facility did not provide a clean and homelike environment as required by policy.