F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
D

Inaccurate care plan for resident mobility and positioning needs

Highland House Nursing & Rehabilitation CenterGrants Pass, Oregon Survey Completed on 12-03-2025

Summary

The facility failed to revise the care plan interventions for one resident reviewed for positioning and mobility. The resident was admitted with chronic curvature of the spine, dementia, and repeat falls. The annual MDS dated 7/28/25 showed the resident required a wheelchair for transportation and was dependent on staff for walking and transfers, and the 10/2025 Documentation Survey Report showed the resident did not walk ten feet and was dependent on staff to ambulate for all recorded shifts. A revised care plan dated 11/10/25 stated the resident required extensive assistance of one staff with a walker to ambulate, used a cane for mobility, and used a sit-to-stand lift for transfers, but it did not include the use of a pillow for positioning comfort. During observation, the resident was seen in bed eating breakfast while leaning to the right with a pillow in place for support, and no walker was in the room. Staff stated the resident leaned to the right automatically, had pain during repositioning, and a pillow was used for comfort. Staff also stated a Hoyer lift was needed for transfers and the resident had not used a walker for almost a year because the resident was unable to stand. Other staff confirmed the care plan was inaccurate, that the resident needed a pillow for comfort, and that the resident's care plan was not accurate or revised in many areas.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0657 citations
Care plans lacked LOA and sign-out interventions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care plans were not individualized for two residents who frequently left the facility or failed to sign out. One resident had multiple LOAs and several instances of leaving without notifying staff, while the other resident had dementia-related diagnoses, low elopement risk, and episodes of not returning as expected or being found off the unit after stepping out to smoke. Staff interviews confirmed residents were expected to notify nursing, sign out, and provide return times, but the records did not include clear care plan interventions or staff direction for these situations.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Revised to Match Resident Preference and Current Setup
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with CKD, muscle weakness, and difficulty walking had a care plan for impaired mobility and fall risk that directed staff to keep the call light within reach. Surveyors observed the resident seated in a chair with the call light clipped to the wall on the opposite side of the bed and out of reach; the resident said it was always there. The CNO stated the resident spent most of the day in the chair and preferred the call light clipped to the wall, and this preference was not care planned.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Revised for New Fluid Restriction
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care Plan Not Revised for New Fluid Restriction: A resident with CHF and intact cognition was placed on a new 1500 cc/24 hr fluid restriction, but the care plan only addressed diet and liquids and did not include the restriction or related non-compliance. An LVN said staff were aware of the order, while the ADON stated the new restriction should have been added to the care plan and revised after changes in care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Revise Fall Risk Care Plan After Resident Fall
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to revise fall risk care plan after resident fall. A resident with repeated falls, dementia, weakness, and impaired cognition had an actual fall after sliding off the bed due to poor safety awareness. The COC, progress notes, and IDT fall conference documented the event and recommended frequent visual checks and help maintaining position in bed, but the fall risk care plan was not revised to reflect the new interventions.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Timely Reassess Fall Interventions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to timely reassess fall interventions: A resident with mild cognition and a history of repeated falls had 23 falls, most unwitnessed, after admission. The care plan identified high fall risk and included basic safety interventions, but the first 10 falls had no post-fall assessment, the first assessment was delayed, and an IDT discussion about unsafe bedside urinal use was not followed by a documented care plan update before the resident continued to fall while using the urinal and toilet.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to revise care plan after repeated inappropriate sexualized behavior
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with epilepsy and dementia had repeated inappropriate sexualized behaviors toward residents, staff, and visitors, including grabbing buttocks and making sexually inappropriate comments. The care plan noted an initial 1:1 intervention after one incident and later documented a visitor-related allegation, but it was not revised to add further interventions after the behaviors continued. The DON stated the resident should have been monitored for inappropriate behavior and the care plan updated after the earlier incident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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