Failure to Deliver Resident Mail on Weekends
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure that all 83 residents had reasonable access to and privacy in their use of communication methods, specifically regarding the timely delivery of mail on Saturdays. During a Resident's Council Meeting, residents reported that mail was not delivered on Saturdays, and one resident stated he had never received mail on a Saturday, even when expecting a package. The Social Services Director confirmed that mail is not delivered to residents over the weekend because she does not work on Saturdays, resulting in any mail received during that time being held until Monday.