Failure to Maintain Homelike Environment and Good Repair in Memory Care Unit
Penalty
Summary
The facility failed to provide a homelike environment in good repair for six residents residing on the Memory Care Unit. Observations revealed multiple deficiencies in resident rooms and common areas, including missing covers on air conditioner/heating units, broken drawers in closets and nightstands, missing or chipped laminate on windowsills and cabinets, partially detached privacy curtains, chipped and missing paint on overbed table stands, and missing baseboards. Additionally, common area issues included missing heating unit covers, torn vinyl on chair cushions, and dried substances on walls. These deficiencies were directly observed by surveyors during their inspection of the unit. Interviews with facility staff, including the Maintenance Director, LPN, CNA, and DON, confirmed the presence of these issues and described the process for reporting and addressing maintenance concerns through a logbook system. The facility's policy requires the maintenance department to keep the building and equipment in safe and operable condition at all times, and to maintain the building in good repair and free from hazards. The observed failures to maintain the environment in good repair had the potential to affect the psychosocial needs of the residents.