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F0567
B

Failure to Provide Resident Access to Personal Funds During Off-Hours

Goffstown, New Hampshire Survey Completed on 12-03-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that residents had access to their personal funds during off business hours. Review of the facility's Resident Petty Cash Policy indicated that procedures were in place to allow residents access to their funds during evenings and weekends through designated staff such as charge nurses or supervisors. However, interview with the Business Office Manager revealed that, in practice, residents could only request cash during regular business hours, as staff did not have access to the facility's petty cash during evenings or weekends. This resulted in residents being unable to access their personal funds outside of standard business hours, despite the facility managing personal accounts for 25 residents.

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