Failure to Provide Quarterly Resident Trust Fund Accountings
Penalty
Summary
The facility failed to maintain a system to ensure accurate quarterly accounting of resident trust fund (RTF) accounts was provided to residents or their representatives. Record review showed that for four sampled residents, quarterly RTF statements had not been sent to the residents' representatives in the previous six months, despite facility policy requiring such statements to be provided within 30 days after the end of each quarter and upon request. The policy also required that any transaction involving resident funds be documented with a receipt and that the business office maintain copies of each transaction. Interviews with the Business Office Manager (BOM) and the Facility Regional Consultant confirmed that the BOM had not been sending the required quarterly RTF reports to residents or their representatives. Both acknowledged that the BOM was responsible for this task and that the reports could be provided in writing or electronically. The facility census at the time was 84, and the deficiency affected all four sampled residents.