Failure to Timely Disburse Resident Funds and Allowances
Penalty
Summary
The facility failed to ensure that resident personal funds were maintained in an account separate from the facility's operating account. Record review showed that personal funds for nine residents were held in the operating account, totaling $19,065.37, and these funds were not credited to the appropriate accounts until two days after the department began a complaint investigation. The Accounts Receivable Manager confirmed that credit balances were created due to various reasons, such as backpay and surplus adjustments, but acknowledged that the credits were not processed in a timely manner. Additionally, the facility did not provide the required Social Security and/or Medicaid monthly allowance to three residents in a timely manner. These residents did not receive their $50 monthly allowance for two consecutive months, and the funds were not refunded until several months later. The Accounts Receivable Manager was unable to explain why the deposits or Social Security payments were missing for those months. These failures prevented residents or their financial guardians from managing their financial affairs as required.