Failure to Honor Resident Menu Preferences Regarding Bacon
Penalty
Summary
The facility failed to honor resident preferences regarding menu items, specifically the provision of bacon, which had previously been available to residents before a change in facility ownership. Multiple residents and staff reported that bacon was regularly requested and had been a staple breakfast item prior to the new corporation taking over. After the change in ownership, bacon was removed from the menu, and staff were instructed by the food service provider that bacon would no longer be supplied due to its perceived lack of nutritional value. Observations confirmed that bacon was not present in the facility's food storage areas, and the alternative menu no longer listed bacon-containing items. Residents expressed dissatisfaction and frustration with the removal of bacon, noting that it was a preferred food item and a source of enjoyment during meals. Several residents reported repeatedly requesting bacon and being told it was unavailable, while staff corroborated that complaints about the lack of bacon and breakfast meats were frequent. The facility's grievance log and resident council meeting minutes documented ongoing concerns about the absence of bacon and breakfast meats, indicating that the issue was persistent and widely recognized among residents and staff. The dietary manager and registered dietitian confirmed that the decision to remove bacon was based on guidance from the food service provider, who cited nutritional concerns. Despite acknowledging that bacon could be enjoyed in moderation and posed no danger, the facility did not provide it as an option, even though it was previously available and listed on alternative menus. The administrator stated there was no facility policy addressing menu changes or resident preferences, and the current menu cycle did not include bacon or similar breakfast meats.