Resident Privacy Not Maintained During Personal Care
Penalty
Summary
Staff failed to maintain a resident's privacy during personal care activities. On the morning of 12/16/25, two staff members were observed assisting a resident with personal cares in the resident's room while the door was left open. The resident's room was located across from the nurse station in a high-traffic area, making the resident visible to passersby. The surveyor observed this from the hallway and confirmed with an LPN at the nurse station that the door should have been closed during such care. The Director of Nursing later confirmed that staff should not have left the door open during personal care. The resident involved had multiple diagnoses, including Ataxic Cerebral Palsy, schizoaffective disorder, and PTSD. The failure to close the door during personal care was directly observed and acknowledged by staff as not following proper privacy protocols.