Failure to Maintain Resident and Dining Room Furniture in Good Repair
Penalty
Summary
Facility staff failed to maintain resident room and dining room furniture in good repair, as evidenced by observations of seven armchairs in resident rooms and the day room with missing and torn upholstery, exposing cushion material on seats, arms, and backs. Dressers in resident rooms were also found with broken handles and missing drawer fronts. In the dining room, all 55 chairs were observed to be in disrepair, with torn or missing upholstery and exposed or missing cushioning, including four chairs with missing arm padding that left sharp metal corners exposed. These conditions were confirmed during interviews with the Administrator and Maintenance Supervisor, who acknowledged the need for repairs and stated that parts had been ordered but not yet delivered. Review of facility records and email correspondence revealed that requests for new furniture and replacement parts had been made to the corporate office over a period of two years. However, there was no evidence of furniture repair requests or inspections documented in the facility's electronic system. The Maintenance Supervisor indicated that work orders for furniture repairs had not been received, and the Administrator noted that chairs with missing armrests had been removed but continued to reappear in the building. The failure to maintain furniture in good repair was directly observed and confirmed by facility leadership.