Failure to Maintain Cleanliness of Ice Machine Due to Lack of Assigned Responsibility
Penalty
Summary
A deficiency was identified when one of two facility ice machines, located in the service hallway of the East Wing Unit, was found to have visible brown/black residue along the interior chute, slime-like buildup on the underside of the ice shield, and loose particulate debris in the ice collection bin. The ice machine was actively producing ice at the time of inspection. Observations and interviews confirmed the presence of a black substance inside the lid and dust particles around the front of the machine. The Director of Maintenance (DM) acknowledged the need for cleaning and confirmed the observations. Further investigation revealed confusion regarding responsibility for cleaning the ice machine. The DM stated that the Housekeeping Department was responsible, while the Housekeeping Supervisor indicated that the Maintenance Department was responsible. Both departments confirmed that neither had been cleaning the ice machines, each believing it was the other's responsibility. Review of the Ice Machine Cleaning Log for the past 90 days showed no documented cleaning, and the Corporate Risk Manager confirmed there was no formal policy specifying responsibility for cleaning the ice machines.