Failure to Maintain Homelike Environment Due to Unaddressed Maintenance Issues
Penalty
Summary
Surveyors observed multiple maintenance deficiencies on two of three units within the facility, including bubbled and chipped wall paint, broken sheetrock, missing baseboards, holes in walls, unpainted repairs, missing ceramic tiles, and bubbled surfaces on sink bases. These issues were noted in various locations such as the entrance to the 100-unit, outside and inside several resident rooms, and around fixtures like sinks, toilets, and windows. The physical environment in these areas did not meet standards for a safe, clean, comfortable, and homelike setting as required for residents. During interviews, the Maintenance Director stated that daily room rounds were conducted to identify maintenance issues and that staff could report problems verbally or through an electronic system. However, some of the identified deficiencies were already on the project list, but the Maintenance Director could not confirm how long they had been awaiting repair. The Administrator acknowledged the need for repairs to maintain a homelike environment. The facility's policy required timely repair or replacement of damaged structural surfaces, but the observed conditions indicated this was not consistently achieved.