Failure to Maintain Clean and Homelike Environment in Memory Care Unit
Penalty
Summary
Surveyors observed that the Memory Care unit (400 Hall) was not maintained in a clean, comfortable, and homelike condition. During a facility tour, floors throughout the unit, including the dining area and all resident rooms, were found to have food debris and were sticky. One resident room had a mattress on the floor with fall mats, and both the mattress and mats were dirty, with the bedsheet visibly stained. Staff interviews revealed that a Personal Care Assistant was performing housekeeping duties due to the absence of regular housekeeping and maintenance staff, who had called out sick. The Director of Nursing confirmed the staff shortage, and a Registered Nurse acknowledged that the cleanliness of the unit was inadequate, specifically noting the state of the floors and rooms. These observations and staff statements directly indicated a failure to provide a safe, clean, and homelike environment for residents in the Memory Care unit.