Failure to Maintain Effective Pest Control Program Resulting in Rodent Infestation
Penalty
Summary
The facility failed to maintain an effective pest control program as required by its own policy, resulting in an ongoing rodent infestation on the 3rd floor. Observations revealed multiple instances of rodent droppings in various locations, including the dining room, common room, and several resident rooms. A live mouse was also observed in the dining room. The facility's policy required a written agreement with an outside pest control service, regular and scheduled pest control services, safe use of chemicals, and a reporting system for pest issues between scheduled visits. Despite these requirements, evidence of rodent activity persisted in resident and common areas. Interviews with staff, including a CNA, the Director of Maintenance, the Executive Director, and the Director of Nursing, confirmed awareness of the rodent problem, with reports indicating that mice were frequently seen, especially at night. Staff described the use of sticky traps and acknowledged ongoing complaints about rodents. The Executive Director confirmed that the rodent issue had been a problem for the past year, and the Director of Maintenance described the process of reporting pest sightings and notifying the pest control company. However, these actions were insufficient to prevent or eradicate the infestation, as evidenced by continued rodent activity and staff reports.