Insufficient Clean Linen Supply for Resident Care
Penalty
Summary
The facility failed to provide clean linens in sufficient quantities for residents, as evidenced by observations of two out of three linen storage closets lacking essential items. Specifically, one closet contained only flat sheets, comforter sheets, pillowcases, and blankets, but no fitted sheets, while another closet had flat sheets, comforter sheets, and blankets, but no pillowcases or fitted sheets. These shortages were directly observed during facility rounds. Interviews with residents confirmed that clean linens were often unavailable or insufficient, with one resident describing the issue as ongoing. Staff interviews further corroborated the deficiency, with a CNA and the laundry aide both stating that the facility did not maintain an adequate supply of linens, requiring staff to rotate and prioritize available items. The maintenance director and the NHA also acknowledged awareness of the linen shortage, noting that it affected the facility's ability to meet regulatory requirements for a safe, sanitary, and comfortable environment.