Cockroach Infestation Leads to Kitchen Closure and Resident Exposure
Penalty
Summary
The facility failed to maintain sanitary conditions by not preventing a cockroach infestation, resulting in the closure of the kitchen and sightings of cockroaches in resident rooms. Multiple reports and interviews documented that at least two residents observed cockroaches in their rooms on several occasions, with one resident noting repeated sightings over a period of months. Both residents had chronic obstructive pulmonary disease (COPD), a condition that can be exacerbated by environmental contaminants. The facility's Concern Records and Resident Council Departmental Response forms confirmed these observations, and the Ombudsman also witnessed cockroaches in resident rooms and reported them to facility leadership. A city inspection of the facility's kitchen found live adult German cockroaches near the handwashing area and on the wall, leading to the suspension of the facility's public health permit and the closure of the kitchen. The Environmental Health Specialist (EHS) had previously instructed the facility to eradicate the pests by a set deadline, but upon re-inspection, the infestation persisted. The EHS explained that cockroaches can carry germs from garbage and sewage, contaminating food and surfaces, particularly in kitchen and food storage areas. Interviews with facility staff revealed that pest control services were provided monthly and more frequently as needed, with treatments occurring at least three times in the past month. The pest control company gave recommendations for repairs to prevent pest entry, which the Maintenance/Housekeeping Director claimed to have completed, but no documentation was maintained to verify these repairs. The DON acknowledged being informed of the infestation and noted that residents keeping food in their rooms could contribute to the problem. The facility's policy required an effective pest control program to keep the building free of insects and rodents.