Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, as evidenced by multiple observations and staff and resident reports of cockroach infestations in several resident rooms. During an observation, live and dead cockroaches were found in a resident's room, including on the floor, trash bin, nightstand, and inside a nightstand drawer containing food items. Food particles and brownish discolorations were also noted on the floor. Staff, including CNAs and LVNs, acknowledged the ongoing presence of cockroaches throughout the facility, with one CNA stating that every room had roaches. Housekeeping staff confirmed that some rooms had been fumigated and cleaned, but sightings persisted, and not all affected rooms were included in the cleaning or fumigation schedule. A resident reported seeing multiple cockroaches in his room and stated that his room had not been fumigated or inspected by pest control after he raised the issue during a resident council meeting. Review of pest control service reports and facility cleaning schedules confirmed that certain rooms with reported infestations were not serviced or deep cleaned. The facility's pest control agreement indicated a primary concern of active cockroach infestation with facility-wide risk, but documentation showed that only a limited number of rooms were serviced per visit, and some affected rooms were omitted. The facility's policy required ongoing pest control, but the observed and reported conditions demonstrated a failure to implement an effective program.