F0926 F926: Have policies on smoking.
D

Failure to Follow Smoking Policy Leads to Resident Smoking in Non-Designated Area and Fire Incident

Windmill Village Rehabilitation & Care CenterLubbock, Texas Survey Completed on 11-25-2025

Summary

The facility failed to follow its established smoking policy for a resident who was not authorized to smoke, resulting in the resident being taken to a non-designated area to smoke. The resident, who had a history of chronic obstructive pulmonary disease, emphysema, hypertension, shortness of breath, anxiety, and tobacco use, was assessed as having moderate cognitive impairment and required supervision or assistance with most activities of daily living. The resident's care plan indicated she had been educated that the facility was non-smoking, and interventions were in place to redirect her from attempting to smoke. However, her name was not on the facility's smoker list, and she was not authorized to smoke according to facility records. Despite these restrictions, a CNA took the resident to the patio at the end of Hall 300, which was not the designated smoking area, and allowed her to smoke. The CNA was unaware that the resident was not permitted to smoke and did not know she was not on the smoker list. The designated smoking area, which was equipped with safety measures such as an ashtray, red can, and fire extinguisher, was located outside the dining room, but staff occasionally took residents to the Hall 300 patio due to better lighting. The incident led to a fire on the patio, which was extinguished by another CNA, and emergency services were called. Interviews with staff and the resident confirmed that the resident was taken outside to smoke and that staff were not consistently following the smoking policy or aware of which residents were permitted to smoke. The facility's policy clearly stated that smoking was only allowed in designated areas, and the purpose of these areas was to ensure resident safety and proper supervision. The failure to adhere to the policy resulted in an unsafe situation and property damage.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0926 citations
Failure to Enforce Smoking Policy and Control Resident Smoking Supplies
E
F0926 F926: Have policies on smoking.
Short Summary

The facility failed to enforce its smoking policy and safe smoking assessments for three residents who used tobacco. One resident with mild cognitive impairment and two residents without cognitive impairment were assessed as smokers who required the facility to store their cigarettes and lighters, yet they reported keeping these items in their rooms, and surveyors observed cigarettes and lighters in bedside furniture. An LVN and the housekeeping supervisor stated that all smoking was to be supervised and that supplies were to be kept at the nurse’s station, and the DON and ADM confirmed that residents were not supposed to keep smoking articles in their rooms. However, residents reported they had not been told they could not keep smoking supplies in their rooms, and the facility’s written policy stated residents may not have or keep smoking articles except under direct supervision.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unsafe Smoking Area Maintenance and Policy Enforcement
D
F0926 F926: Have policies on smoking.
Short Summary

Unsafe Smoking Area Maintenance and Policy Enforcement: The facility failed to enforce smoking safety policies in a smoking area outside the dining room. An observation found paper trash in ashtrays and cigarette butts in a trash can with a plastic liner. The Maintenance Supervisor and Administrator both stated trash should not be in ashtrays and cigarette butts should not be placed in the trash, and the facility policy stated ashtrays are emptied only into designated receptacles.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Lack of Smoking Policy and Unsafe Resident Smoking Practices
D
F0926 F926: Have policies on smoking.
Short Summary

Lack of Smoking Policy and Unsafe Resident Smoking Practices: A resident who was allowed to smoke was observed using a lighter without staff present, with her procedure mask pulled down around her chin, and using a cup on her wheelchair to extinguish cigarettes instead of facility ashtrays. Staff stated the resident sometimes kept the lighter and that the facility had no policy outlining smoking expectations for residents allowed to smoke; the DON said the resident was expected to smoke in the designated area, use facility ashtrays, and return the lighter to the charge nurse.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Area Fire Cans Contained Trash
E
F0926 F926: Have policies on smoking.
Short Summary

Smoking Area Fire Cans Contained Trash: The facility failed to enforce its smoking policy in the main designated smoking area under the car port. An observation found two red fire cans containing cigarette butts, empty cigarette paper boxes, soda cans, chip bags, and other paper and plastic trash. The Maintenance Director said he was responsible for maintaining the smoking areas and emptying the fire cans, and the DON stated staff assisting residents with smoking should ensure there was no trash in the red fire can. The facility policy stated that ashtrays were to be emptied only into designated receptacles.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Area Placement Did Not Comply With Policy or Regulations
F
F0926 F926: Have policies on smoking.
Short Summary

Smoking policies were not implemented in accordance with Federal, state, and local requirements. A canopy smoking area was set up over one of two handicapped parking spaces near the main entrance, with smoking aprons, receptacles, and a fire extinguisher present, and two residents were observed smoking there. The area was later moved to a location within 25 feet of the entrance and nearby windows that could open, and the Administrator stated there was no definitive plan for the smoking area placement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Materials Kept in Resident’s Possession
D
F0926 F926: Have policies on smoking.
Short Summary

Smoking Materials Kept in Resident’s Possession: A resident with cognitive intactness and a smoking eval allowing her to light her own cigarette was observed multiple times removing cigarettes and blue flame lighters from her purse and smoking on the designated patio. The facility’s smoking policy prohibited residents from keeping tobacco products or lighting materials on their person, and staff interviews confirmed that smoking items were supposed to be stored in lockers or secured by clinical staff.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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