F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
E

Unsafe room access and environmental hazards

Copperfield Healthcare And RehabilitationHouston, Texas Survey Completed on 09-17-2025

Summary

The facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public for 3 of 8 residents reviewed for environmental concerns. One issue involved Resident #38, a female admitted for orthopedic aftercare with diagnoses including a fall, lower leg fracture, and ankle fracture. She had intact cognition with a BIMS score of 15/15 and was totally dependent for several functional abilities, including transfers and bed mobility. During observation, staff and a family member were unable to open her room door for 15 to 20 minutes because the door had an interior push lock that required a key from the outside. The resident was in bed with her call light within reach and had her right ankle fixed in place with a metal pin/rod through the ankle. The family member stated he had not locked the door, and the resident said she could not have opened it herself because of her leg condition. A second issue involved Resident #25, a female admitted for orthopedic aftercare with diagnoses including difficulty walking and hip fracture. She had intact cognition with a BIMS score of 15/15 and required staff assistance with transfers, incontinent care, repositioning, bathing, and showering. During observation, her built-in cabinet drawers were open and were observed to slide open on their own after being pushed closed. The resident stated the drawers did not stay closed and she was concerned they could hit her in the head, so she left them open. The contents of the drawer occupied less than half of the space, and the tracks were clear of debris or clutter. The resident also stated her bathroom door closed by itself, hit the back of her wheelchair when she went to the restroom, and closed too quickly for her to get through without being struck. A third issue involved Resident #104, a female admitted for orthopedic aftercare with diagnoses including difficulty walking and fracture of the top of the left shin bone. She had moderately impaired cognition with a BIMS score of 9/15 and required staff participation with transfers and repositioning. She stated her bathroom door was self-closing and that she had been told by the Maintenance Director that nothing could be done because of fire and safety regulations. The Maintenance Director stated some resident rooms had self-closing doors to prevent levered door handles from getting stuck together, and he also stated that Resident #38's room had previously been used as an office and still had a keyed lock after being converted back to a resident room. The Administrator and Maintenance Director both stated that resident room doors should not have keyed locks and that drawers should not swing open on their own.

Penalty

Inspection fine: $23,029
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0921 citations
Unsanitary Hair Salon and Open Kitchen Drain
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

An open floor drain near the dish machine was observed without a grate, and the FSM confirmed it had no grate and was unsure how long it had been open. In the Hair Salon, the sink drain filter had a glob of hair, and 3 brushes plus a box of hair curlers had hair on them; the AD and HS both confirmed the unsanitary conditions, and the HS stated she might have forgotten to clean the salon after the beautician visit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Dirty resident room and unclean memory care dining room
E
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

A resident room was observed in disrepair with unpainted wall areas, black marks, discoloration, ceiling staining, and scuffed, missing paint on the door frame, and the same conditions remained on follow-up. The memory care dining room floor also had food crumbs and debris under multiple tables; an LPN said it appeared not to have been cleaned after the prior night's meal, and the administrator confirmed the food was still present.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Leaking and Loose Faucets in Facility Sinks
F
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Leaking and Loose Faucets in Facility Sinks: During a facility tour, a beauty shop style sink was observed leaking where the faucet connected to the sink, and maintenance staff stated they were not aware it needed repair. A sink in the soiled linens room on D/F Hall was also observed with a loose swivel faucet that leaked when turned on, and maintenance staff confirmed the observation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Sharps Containers Left Full and Unusable
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Sharps containers on a locked dementia unit were observed full to the point that they could not be opened, including one in a shower room with three uncapped used disposable razors sitting on top of it and another on a medication cart. The DON and an LPN confirmed the containers were unusable, and the LPN noted two residents on the unit required routine blood glucose monitoring with lancets that would need disposal in a sharps container.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Room Walls Found Moist, Stained, and Damaged
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

Resident room walls were observed with moisture, black/gray staining resembling mildew or mold-like substance, bubbling paint, cracks, gouges, and dirty vents in multiple rooms, including B-2, B-4, B-6, B-8, B-10, and B-12. The Tel's record review showed no reports about the wall conditions for the past 6 months, and the ADM stated the moisture had been present for a while and had not previously been brought to the ADM and Maintenance Director's attention.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Broken Bedside Table Within Resident Reach
D
F0921 F921: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Short Summary

A resident with moderate cognitive impairment and anticoagulant use had a bedside table within reach that was observed to be broken, with an unfinished edge, exposed particle board, splinters, and wood chips on the tabletop. A CNA confirmed the table was in poor repair and accessible to the resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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