Failure to Maintain Cleanliness and Repair in Resident Rooms
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment for two residents. In one instance, a male resident's room was observed to have large brown crumbs on the floor near the television, cheese balls under the edge of the bed, and a sticky fall mat with crumbs on it. Although some cleaning was performed later in the day, cheese balls and sticky spots remained. The resident did not respond to the surveyor during the observation. The resident's family member reported having previously complained about the room's cleanliness, particularly on weekends when fewer housekeepers were present. In another instance, a female resident's room had a broken window with large cracks, some of which were covered with green tape, and an open area with no coverage. The window was open, and the resident was unaware of the extent of the damage. The Maintenance Director, who had recently started at the facility, acknowledged the broken window and stated that materials had been purchased for repair. The facility's policy requires that all residents be treated with respect and dignity in an environment that promotes quality of life, but these conditions were not met for the two residents involved.