Infection Control Failures During Meals and Wound Care
Summary
The facility failed to implement its infection prevention and control program when residents were not offered hand hygiene before meals in the dining room. During observations, two residents being brought to a table were not offered hand wipes or sanitizer, and one resident later ate a bread roll with bare hands. In another dining room observation, residents seated at tables were served lunch and breakfast without being offered hand hygiene beforehand. One resident stated staff did not offer hand wipes or sanitizer before meals, and another resident said she was not offered hand hygiene before breakfast because she had showered earlier that morning. Interviews confirmed that staff did not consistently provide hand hygiene before meals. A CNA stated she did not offer hand hygiene to one resident and acknowledged that hand hygiene before eating is important to clean hands and prevent infection. The Infection Preventionist stated residents should have clean hands before eating, that staff should provide soap and water or hand hygiene wipes prior to meals, and that hand hygiene was important because a resident could get sick and get other residents sick. The facility policy titled Handwashing/Hand Hygiene stated hand hygiene is the primary means to prevent the spread of infections and that residents, family members, and visitors will be encouraged to practice hand hygiene. The facility also failed to follow infection control practices during wound treatment for a resident with a left buttock pressure injury and a history that included infection of the left knee prosthesis. During the wound treatment observation, the wound nurse wore gloves and used the same gloves while closing the door, pulling the privacy curtain, adjusting the bed remote, repositioning the resident, folding the incontinence brief, removing the old dressing, applying saline, patting the wound, applying cream, cleaning the wound edges, and applying dressings. The wound nurse did not change gloves or perform hand hygiene between these tasks. The wound nurse later stated he should have changed his gloves because the old dressing was not clean and could contaminate the wound. The DON stated the expectation was for the wound nurse to remove gloves and perform hand hygiene after removing the soiled dressing. The facility policy for dry, clean dressings instructed staff to put on clean gloves, remove the soiled dressing, and wash and dry hands thoroughly.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.