Widespread Environmental Cleanliness and Maintenance Deficiencies
Penalty
Summary
Surveyors observed that the facility failed to maintain a comfortable and sanitary environment for its residents, staff, and the public. During a facility tour, multiple resident rooms were found with various cleanliness and maintenance issues, including brown and dirty rings around the base of toilets, missing toilet paper roll holders, broken window slats, broken or off-track wardrobe drawers, and numerous dry wall mud patches on walls. Additional observations included dirty and sticky floors, dirt and wax build-up around air conditioning units and baseboards, cobwebs in corners, food debris on floors and around beds, and broken or missing tiles. The painted finish was also noted to be coming off handrails in the Alzheimer's/Dementia Unit, and the common area railing had visible dirt and debris. In some rooms, air conditioning units lacked filters and had dirty coils, and bed linens were found dirty on at least one bed. These findings were confirmed through interviews with the Housekeeping Supervisor and Maintenance Supervisor, who both verified the observations. The Administrator and Director of Nursing also acknowledged the findings during the exit interview. The issues identified were not isolated to a small number of residents, as the observations spanned numerous rooms and common areas, affecting a significant portion of the facility's census of 74 residents.