Failure to Maintain Clean and Homelike Resident Room Environment
Penalty
Summary
Facility staff failed to maintain a homelike and clean environment in one of the resident rooms, specifically room [ROOM NUMBER]-B. Multiple observations over several days revealed a section of wall behind the head of the bed that was roughly plastered, measuring approximately 15 inches wide and 36 inches long. White plaster dust was noted coating the top of the headboard and the floor under the head of the bed during each observation. The call bell was within reach, but the room's condition remained unchanged across the observed dates. During interviews, the maintenance director acknowledged that the wall required further work, including sanding, re-mudding, and painting, and confirmed that the room was not in good repair or homelike. The housekeeping director also stated that the room should not have been left in its observed condition, describing it as neither clean nor homelike. The facility's policy requires regular inspection and maintenance of patient rooms to ensure safety and proper upkeep, including the replacement of damaged wall or floor tiles. Despite these policies, the room remained in disrepair and unclean throughout the survey period.