Failure to Maintain Sanitary Environment in Resident Rooms and Bathrooms
Penalty
Summary
Facility staff failed to maintain a sanitary environment on two of three units, as evidenced by direct observations and interviews. In one instance, a bathroom in room B6 was found with dried brownish material consistent with feces on the base of the commode, the floor around the commode, and down the side of the commode. The housekeeper responsible for cleaning the area acknowledged the presence of feces and expressed concerns about inadequate cleaning tools and the inability to thoroughly clean due to restrictions on handling personal belongings. She also indicated that sometimes the rooms are not cleaned as thoroughly as they should be. In another instance, a resident's room on A wing (room A6) was observed to have puckered and moist wallpaper, accompanied by an odor resembling cat urine. The resident reported difficulty sleeping due to the odor and stated that staff attributed the issue to a possible roof leak or an animal or person urinating in the corner. The Maintenance Director confirmed the wallpaper was puckered and moist but did not detect an odor at the time. The DON and RDCS, upon entering the room, confirmed the presence of the odor and the moist wall. No formal policy for room sanitation and cleanliness was provided, only a form titled "Job to be done. Complete room cleaning."