Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, resulting in the presence of gnats and flies throughout multiple areas, including all three hall locations, nurse's stations, the Central Station dining room, and the biohazard closet. Observations revealed gnats circling in the Central Station shower room and dining room, as well as flies and gnats flying around the Central Station nursing station. Residents reported being frustrated by the persistent presence of pests, with some choosing to eat in their rooms to avoid them. Staff interviews confirmed that flies and gnats were a widespread issue, with several residents keeping fly swatters in their rooms and expressing dissatisfaction with the living conditions. Further investigation into the biohazard closet revealed a significant infestation of gnats and flies, with dead insects found on the floor and shelves, and biohazard waste not properly contained. The closet was found to be in disarray, with open and improperly sealed biohazard bags and boxes, and a lack of clear responsibility for maintaining cleanliness. Staff interviews indicated confusion and lack of accountability regarding who was responsible for monitoring and cleaning the biohazard closet, leading to the accumulation of waste and pest infestation. The maintenance director acknowledged ongoing concerns with pests, citing contributing factors such as standing water outside the building, frequent opening of the smoke patio door, and delayed removal of biohazard waste. The pest control vendor was reported to be treating the facility weekly, but staff noted inconsistent presence of the vendor. The facility's pest control policy required regular and as-needed pest control services, but observations and interviews indicated that these measures were not effectively implemented, resulting in continued pest problems and negative impact on residents' quality of life.