F0926 F926: Have policies on smoking.
E

Failure to Implement Smoking Policy and Ensure Resident Safety

Riverstreet ManorWilkes-barre, Pennsylvania Survey Completed on 10-21-2025

Summary

The facility failed to implement its established smoking policy to ensure resident safety. Surveyors observed that the smoking policy was not posted in a conspicuous and legible manner in any resident area or common space, contrary to facility requirements. Additionally, the designated smoking area lacked required safety equipment, and residents were found to possess and use smoking materials independently, without staff supervision, and without adherence to the policy's storage and supervision requirements. Multiple residents, all identified as independent smokers with diagnoses such as COPD, emphysema, hypertension, and chronic respiratory failure, were observed smoking in the designated area without staff present. These residents had access to their own cigarettes and lighters, which they kept in their rooms or on their person, despite care plans and facility policy requiring these materials to be secured at the reception desk. Some residents also knew the door code to the smoking area and accessed it independently, further bypassing the intended supervision and control measures. Interviews with the DON and NHA confirmed that the facility's actual practices did not align with the written smoking policy. Smoking materials were not consistently secured by staff, and the smoking policy was only posted outside the smoking-area exit door, not in other required locations. The facility's failure to follow its own policy was evident in both staff and resident interviews, as well as direct observations by surveyors.

Penalty

Inspection fine: $8,278
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0926 citations
Failure to Enforce Smoking Policy and Control Resident Smoking Supplies
E
F0926 F926: Have policies on smoking.
Short Summary

The facility failed to enforce its smoking policy and safe smoking assessments for three residents who used tobacco. One resident with mild cognitive impairment and two residents without cognitive impairment were assessed as smokers who required the facility to store their cigarettes and lighters, yet they reported keeping these items in their rooms, and surveyors observed cigarettes and lighters in bedside furniture. An LVN and the housekeeping supervisor stated that all smoking was to be supervised and that supplies were to be kept at the nurse’s station, and the DON and ADM confirmed that residents were not supposed to keep smoking articles in their rooms. However, residents reported they had not been told they could not keep smoking supplies in their rooms, and the facility’s written policy stated residents may not have or keep smoking articles except under direct supervision.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unsafe Smoking Area Maintenance and Policy Enforcement
D
F0926 F926: Have policies on smoking.
Short Summary

Unsafe Smoking Area Maintenance and Policy Enforcement: The facility failed to enforce smoking safety policies in a smoking area outside the dining room. An observation found paper trash in ashtrays and cigarette butts in a trash can with a plastic liner. The Maintenance Supervisor and Administrator both stated trash should not be in ashtrays and cigarette butts should not be placed in the trash, and the facility policy stated ashtrays are emptied only into designated receptacles.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Lack of Smoking Policy and Unsafe Resident Smoking Practices
D
F0926 F926: Have policies on smoking.
Short Summary

Lack of Smoking Policy and Unsafe Resident Smoking Practices: A resident who was allowed to smoke was observed using a lighter without staff present, with her procedure mask pulled down around her chin, and using a cup on her wheelchair to extinguish cigarettes instead of facility ashtrays. Staff stated the resident sometimes kept the lighter and that the facility had no policy outlining smoking expectations for residents allowed to smoke; the DON said the resident was expected to smoke in the designated area, use facility ashtrays, and return the lighter to the charge nurse.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Area Fire Cans Contained Trash
E
F0926 F926: Have policies on smoking.
Short Summary

Smoking Area Fire Cans Contained Trash: The facility failed to enforce its smoking policy in the main designated smoking area under the car port. An observation found two red fire cans containing cigarette butts, empty cigarette paper boxes, soda cans, chip bags, and other paper and plastic trash. The Maintenance Director said he was responsible for maintaining the smoking areas and emptying the fire cans, and the DON stated staff assisting residents with smoking should ensure there was no trash in the red fire can. The facility policy stated that ashtrays were to be emptied only into designated receptacles.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Area Placement Did Not Comply With Policy or Regulations
F
F0926 F926: Have policies on smoking.
Short Summary

Smoking policies were not implemented in accordance with Federal, state, and local requirements. A canopy smoking area was set up over one of two handicapped parking spaces near the main entrance, with smoking aprons, receptacles, and a fire extinguisher present, and two residents were observed smoking there. The area was later moved to a location within 25 feet of the entrance and nearby windows that could open, and the Administrator stated there was no definitive plan for the smoking area placement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Materials Kept in Resident’s Possession
D
F0926 F926: Have policies on smoking.
Short Summary

Smoking Materials Kept in Resident’s Possession: A resident with cognitive intactness and a smoking eval allowing her to light her own cigarette was observed multiple times removing cigarettes and blue flame lighters from her purse and smoking on the designated patio. The facility’s smoking policy prohibited residents from keeping tobacco products or lighting materials on their person, and staff interviews confirmed that smoking items were supposed to be stored in lockers or secured by clinical staff.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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