Failure to Maintain Clean, Comfortable, and Homelike Environment
Penalty
Summary
The facility failed to maintain a clean, comfortable, and homelike environment across multiple areas, including two nursing units, the chapel, a common dining area, and the main kitchen. Observations revealed heavily stained carpeting, broken and loose floor transition strips, lint accumulation in the laundry area, water-stained ceiling tiles, overflowing and improperly managed trash receptacles, and used food items left in inappropriate locations. In the A Nursing Unit, an electrical receptacle was coming out of the wall, and a pantry shelf and surrounding floor were covered in dirt and debris. Refrigerators in both the A and B Nursing Units contained unlabeled, undated, and uncovered food items, and there was a significant build-up of dirt and debris behind equipment and on storage containers. Damaged cabinetry and improper storage of resident snacks were also noted. In the main kitchen, used linens were placed directly into a lidded receptacle without a bag. Throughout the observed areas, issues such as dust accumulation, food debris, and improper waste management persisted despite follow-up observations later in the day. Staff interviews confirmed the use of these areas for resident-related activities and storage, but did not indicate any corrective actions taken at the time of observation. These findings were reviewed with facility leadership during the survey.