Failure to Provide Written Notice for Room Changes
Penalty
Summary
The facility failed to provide written notification to residents prior to room changes, as required. Three residents were affected by this deficiency. One resident with dementia, CHF, and hypertension requested a room move, but there was no evidence of written notification in the medical record. Another resident with Parkinson's disease, COPD, and dementia agreed to a room move after a discussion with social services, but again, no written notice was documented. A third resident with CKD, osteoporosis, and atrial fibrillation was moved to accommodate another resident requiring isolation, with agreement from the emergency contact, but no written notification was found in the record. Interviews with facility staff confirmed that room moves were discussed verbally with residents or their representatives, but written notifications were not provided. Additionally, the facility did not have a policy in place regarding room moves. This lack of written notification and policy resulted in non-compliance with regulations regarding residents' rights to receive written notice before a room change.