Failure to Maintain Clean and Homelike Environment
Penalty
Summary
Surveyors observed multiple instances where the facility failed to maintain a clean and homelike environment for its residents. One resident was found lying in bed with window blinds in the room displaying several dark brown stains. Another resident's room had cobwebs in the corners and windowsill, a dirty floor with stains along the baseboard and under furniture, and bed sheets that were soiled with dark brown stains. In a separate room, a resident was seen sitting in a wheelchair near an empty bed, with the wall behind the bed deeply scratched and exposing dry wall material over a large area. Additionally, another room was noted to have an uncovered over-bed light fixture, exposing fluorescent bulbs, with no bed located under the fixture. A review of the housekeeping cleaning schedules indicated that the rooms with cleanliness issues had been marked as cleaned by staff. The Maintenance Director confirmed the unclean conditions, the exposed drywall, and the exposed light bulbs during an interview. The facility's housekeeping policy was reviewed and stated its purpose was to promote a sanitary environment. These findings were documented as part of an investigation under specific complaint numbers.