Environmental Deficiencies and Sanitation Issues Identified Facility-Wide
Penalty
Summary
Surveyors found that the facility failed to maintain a functional, sanitary, and comfortable environment for residents, staff, and the public. Observations during environmental rounds revealed multiple deficiencies across all units, including chipped paint, scuff marks, visible dirt and stains on walls and floors, peeling baseboards, bubbling wallpaper, and foul odors. Specific rooms were noted to have clutter, crumbs on the floor, missing shower heads, and missing radiator covers. Mouse traps were observed in some rooms, and the presence of mice was acknowledged by staff, particularly on the second and third floors. Additionally, sticky floors, likely due to the wax product used, and a hole in a bathroom wall were documented. A metal panel in a hallway was missing screws, and some areas had not yet been renovated. Interviews with the Administrator and the Director of Environmental/Housekeeping confirmed that environmental rounds are conducted daily, and staff are expected to report maintenance issues through a logbook or direct communication. The Director of Environmental/Housekeeping oversees 15 housekeeping and 2 maintenance staff, with a daily cleaning schedule that includes deep cleaning and waxing of rooms. Pest control services are provided twice weekly, and sightings are logged and addressed. Despite these processes, the observed conditions indicated that the facility did not ensure a consistently clean, safe, and comfortable environment as required by regulations.