Failure to Maintain Clean and Sanitary Resident Restrooms
Penalty
Summary
Surveyors observed that the facility failed to maintain a clean, neat, and orderly environment in several resident restrooms, specifically those associated with rooms 201, 202, 203, and 204. Direct observations revealed dried brown substances on door frames, toilet tanks, and toilet risers, as well as puddles of liquid on restroom floors and strong odors of urine. In one instance, a graduate used for emptying a catheter bag was found uncovered and containing yellow liquid on top of a toilet tank. These conditions were present despite the facility's cleaning policy, which requires staff to remove trash, clean surfaces, mop floors, and ensure all restroom fixtures are sanitized daily. Interviews with housekeeping staff, a CNA, an LPN, and the Administrator confirmed that restrooms are expected to be cleaned daily and as needed, and that any visible soiling or odor should be addressed immediately. Staff also stated that the graduate used for catheter bags should be rinsed and stored covered. The presence of dried substances, puddles, and strong odors indicated that the cleaning policy was not consistently followed, resulting in a failure to provide residents with a safe, clean, and comfortable environment as required.