Failure to Maintain Effective Pest Control Program Resulting in Fly Infestation
Penalty
Summary
The facility failed to maintain an effective pest control program as required by its own policy, resulting in a persistent and widespread fly infestation throughout multiple areas. Observations revealed flies present in resident rooms, on residents' bodies, bedding, and personal items, as well as in common areas such as the dining room. Several residents reported being bothered by flies, with some taking measures such as keeping their doors closed and posting signs to remind staff to do the same. In one instance, a resident with an open wound had flies buzzing around the affected area, and another resident was observed eating while flies were present in the room. Multiple pest control devices, such as bug lights, were found to be non-functional, with bulbs either burnt out, dim, or replaced with inappropriate types. Key entry points, including external doors, were not properly secured; doors were observed to be ajar or propped open, allowing flies to enter the facility. Staff interviews confirmed that the fly problem had been ongoing for an extended period, with residents and staff both expressing frustration. Staff reported that the pest control company had visited, but the issue persisted, and no changes were made to the pest control treatment plan. Maintenance and administrative staff were aware of the problem, with maintenance attributing the fly entry to a broken courtyard door and residents propping doors open. Despite these known issues, there was no evidence of effective intervention or adjustment to the pest control strategy. The facility's failure to ensure operational pest control devices, secure entryways, and responsive pest management led to continued resident discomfort and a failure to meet the standards outlined in the facility's pest control policy.