Failure to Maintain Clean and Homelike Resident Environment
Penalty
Summary
Surveyors observed that the facility failed to maintain a safe, clean, comfortable, and homelike environment for residents on one of two resident units. During an environmental tour, multiple resident rooms were found to have PTAC (packaged terminal air conditioner) units that were heavily coated in dust and debris, with both the tops and front ventilation grilles affected. Additionally, walk-in shower room floor tiles in some rooms were heavily stained with a black substance, indicating a lack of cleanliness. These conditions were documented through direct observation and photographs. Interviews with facility staff, including the Director of Maintenance and the Administrator, confirmed the surveyor's findings. Both acknowledged that the rooms were not homelike and that the PTAC units and bathroom floors required thorough cleaning. The facility's own policy on environmental services inspection requires regular assessment and maintenance of a safe and sanitary environment, which was not upheld in these instances.