Failure to Maintain Cleanliness in Shower Rooms
Penalty
Summary
Facility staff failed to ensure that the third-floor shower rooms were cleaned for resident use, as evidenced by observations and interviews during a complaint survey. On two consecutive days, surveyors observed large stains under the sink, water and stains around the commode in one shower room, and multiple round brown stains on the floor in front of the sink and in the shower stall of another shower room. The stains remained present on the second day, and a surveyor was able to remove one of the brown spots with a wet paper towel, indicating the area had not been properly cleaned. Geriatric Nursing Assistant (GNA) stated that the shower rooms are used daily by residents, and the Environmental Services (EVS) Director confirmed that showers should be cleaned daily, with deep cleaning on weekends, but noted difficulties in cleaning due to the condition of mop heads.